Birdeye Reviews & Pricing
$299-449/mo per location. Here's what Birdeye actually costs, where it's strong, where it falls short, and whether it fits a physical therapy business.
Pricing
$299-449/mo per location
What it does well
- Strongest real search interest of any vendor in this category by a wide margin
- Well known, broad feature set
Where it falls short
- 108 BBB complaints in 3 years
- 90-day written-notice auto-renewal lock
- Solicited vs. unsolicited rating gap: 4.7 on G2/Capterra vs 3.4 on Trustpilot
Fit for physical therapy businesses
Same HIPAA reply constraint as dental/chiro/med spa. PT adds its own detail: patients often review mid-course of a multi-week treatment plan, and a clinic's reply must never reference the treatment plan, diagnosis, or progress, even in a purely positive review.
Alternatives
Not sure Birdeye is right for you? See our Podium alternative and Birdeye alternative comparisons.
Affiliate disclosure: Birdeye does not earn this site anything, no affiliate program was found.